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Testing & Activations
How long can the free version of the app be used?
The current version of the free version of the app can be used indefinitely. However, there is no right to this sales concept remaining in place indefinitely.
Why are there paid activations?
This app is completely ad-free. User data is not sold to business partners. This means that the sources of income that have become common in the app sector are no longer available. The author of all4hue consciously decided against these two financing methods. The financing of the time-consuming and costly further development of the app and above all the continuous provision of support for user inquiries is therefore be made via one-time in-app purchases. A cost-intensive subscription model, as with competing apps, is not offered. The in-app purchases were intentionally divided into different packages so that the main program can be offered as cheaply as possible. Compared to simple apps, such as shopping lists or note management, all4hue has many complex functions that are difficult to implement, which is why the prices may seem comparatively ambitious for one or the other user. Since the introduction of all4hue in 2015, however, more than 200 functional updates have been provided by all4hue and the author continues to work tirelessly with great commitment to continue offering all4hue as the third-party reference app for Philips Hue.
Can an activation take place without an in-app purchase via one of the app stores?
For legal reasons, activations can only take place via an in-app purchase in one of the following app stores and not via other payment methods:- Android: Google Play
- Android: Amazon Apps
- iOS/MacOS: Apple App Store
- Win10/11: Microsoft Store
What do the activations include?
In the "Activations" section of all4hue you will find links with detailed information about the respective content of an extension. Furthermore you can find this information in the section "Activations" of the product website www.all4hue.com.
Can the activated packages of the app be used on multiple devices?
The activated packages of the app can be used on multiple devices with the same operating system, as long as the same Google account (Android), Apple ID (iOS, Mac OS) or Microsoft account (Windows 10) is used on the devices. Please follow these steps to recognize a purchased package on another device:- Android: During installation of the app, it is automatically checked which packages have already been purchased and the recognized purchases are automatically made available on the device. If the app is already installed on your device, go to the "Activations" section to manually trigger the recognition process of existing purchases.
- iOS/macOS: During installation of the app, it is automatically checked which packages have already been purchased and the recognized purchases are automatically made available on the device. If the app is already installed on your device, go to the "Activations" section to manually trigger the recognition process of existing purchases.
- Windows 10: After launching the app, it is automatically checked which packages have already been purchased and the recognized purchases are automatically made available on the device. To manually trigger the process of detecting existing purchases, go to the "Activations" section after installation.
Can the cost of unlocking additional features of the app be reimbursed?
A refund of the costs is not possible for the following reasons:- The sales concept is designed in such a way that the free version can be tested indefinitely. Only after checking the free version is it recommended to activate additional features. So users can be sure that they are not buying a "pig in a poke".
- Unfortunately, there are a significant number of users who would take advantage of a refund to use the app they purchased to fully configure their Hue Bridge and then request a refund.
Is an activation for a certain operating system also recognized on another?
Unfortunately, it is neither legally nor technically possible to recognize and use activations of one operating system on another. For example, if you have purchased an activation on Android, this activation cannot be used on Windows 10 or iOS for technical and legal reasons. You have to do the activation again there.