On the one hand, Philips does not allow third-party apps to access the Hue Bridge from outside the local network without contractual arrangements. On the other hand, the data transfer volume is limited for remote access so that the remote interface from Philips is not overloaded due to the large number of users. Since all4hue requires a data-intensive connection to the Hue Bridge due to the large amount of functions (lights, rooms, timers, alarms, rules, accessories,..), the limitation of the available data transfer volume via remote access leads to potential problems and prevents stable and trouble-free use of the app. For these two reasons, remote access with all4hue is currently not possible.

Some time ago, Philips introduced a new method for configuring sensors and switches via the official Philips Hue app. Unfortunately, third-party apps like all4hue cannot currently access the automations created using this method, so unfortunately all4hue cannot display or edit these automation rules. This is annoying and the developer of all4hue is in contact with Philips to achieve an improvement. An interim workaround is that all automations are only created via all4hue.

This app is continuously being developed. Since it was first published in May 2015, more than 200 updates have been made available, each with new features. The constructive feedback from the app users is taken into account throughout.

Poor rating of the app does not help in improving the app at all. Constructive feedback in the form of an email to mail@all4hue.com is the best way to request improvements for the further development process. Since the app's launch, more than 200 app updates have been made available with new features requested by users.

There is no error in the app. There can be numerous reasons why the programmed properties do not work, e.g. certain features are only supported from certain firmware versions of the Hue Bridge. It is therefore recommended to update the firmware via the Philips Hue app at regular intervals. "all 4 hue" is also only the tool to create rules, for example, and has no influence on whether the rules are actually logically correct and functional.

Yes, this app can access up to 5 Hue Bridges. The individual Hue Bridges can be set up and managed in the "Hue Bridges" section. Access requires the purchase of the "Multiple Hue Bridges" extension.

Yes, the Android version of this app can be controlled via external intents, e.g. with the Tasker or Perfect Profile app. Details on the exact control can be found in the app community. For technical reasons, it is not possible to control the iOS or Windows10 version of the app.

Normally only the scenes created with this app are shown in the scenes list. Scenes created with other apps can also be displayed by selecting "Show all scenes" in the settings. Scenes that come from other apps can sometimes exist several times or have strange names - this is not due to "all 4 hue", but due to the app with which the corresponding scenes were created.

"all 4 hue" supports all those components that are technically compatible with the Philips Hue Bridge and can be connected to it. "all 4 hue" cannot address any components that cannot officially be connected to the Hue Bridge. As a provider of a third-party app, I cannot say which components from other manufacturers are really compatible with the Philips Hue Bridge. Experience has shown that (without guarantee!) the Osram Lightify Plug and the majority of Osram lights can be connected to the Hue Bridge.